📄 DocMasterAI — Privacy Policy
Effective Date: January 2025
Last Updated: September 2026
1. Introduction
Welcome to DocMasterAI (“Company,” “we,” “our,” or “us”).
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains:
• What information we collect
• How we use your information
• How we protect your information
• Your rights regarding your data
• How to contact us
If you have any questions, please contact us at:
📍 Jacksonville, FL
2. Information We Collect
A. Information You Provide Directly
We collect personal information you voluntarily provide, including:
• Name
• Email address
• Phone number
• Documents you upload for editing
• Messages and communication history
• Service requests and form submissions
B. Information Collected Automatically
When you visit our website, we automatically collect:
• IP address
• Device type
• Browser type
• Cookies and tracking data
• Pages viewed
• Time spent on pages
• Referral sources
C. Information From Third Parties
We may receive additional information from:
• Payment processors (e.g., Stripe, Wix Payments)
• Social media platforms (if you connect or follow our accounts)
3. How We Use Your Information
We use your information to:
• Provide document services
• Communicate with you about your orders
• Improve website functionality and content
• Process payments and send receipts
• Respond to customer support requests
• Analyze usage trends
• Prevent fraud or unauthorized activity
4. How We Share Your Information
We do not sell your personal information.
We may share information with:
• Service providers (payment processors, hosting providers, email services)
• Legal authorities if required by law
• Business partners strictly for service delivery
All third-party services are required to follow strict privacy and data-protection standards.
5. Cookies & Tracking Technologies
We use cookies to:
• Keep our site secure
• Improve loading speed
• Personalize user experience
• Analyze website performance
You can disable cookies in your browser settings at any time.
6. Data Security
We implement industry-standard security measures, including:
• Encrypted data transfer (HTTPS)
• Secure document handling
• Limited internal access
• Regular security checks
Although we do our best, no online system is 100% secure. Use the service at your own risk.
7. Data Retention
We keep your data only as long as necessary to:
• Complete your services
• Meet legal, tax, or operational obligations
• Maintain business records
You may request deletion of your data at any time.
8. Your Rights
You have the right to:
• Access your data
• Correct inaccuracies
• Request deletion
• Opt-out of email communications
• Request a copy of your stored information
To exercise rights, email: info@docmasterai.com
9. Children’s Privacy
DocMasterAI does not knowingly collect data from anyone under 13 years old.
If we become aware of such information, we delete it immediately.
10. Third-Party Links
Certain pages may contain external links.
We are not responsible for the privacy practices of third-party websites.
11. Updates to This Policy
We may update this Privacy Policy periodically.
When changes occur, we will update the “Last Updated” date at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy or your data:
📍 Jacksonville, FL